Ryder System, Inc. has launched a nationwide rollout of Ryder Assist Now (RAN), a single-source customer support center.
Following a year-long pilot program in regions across North America, RAN now offers a centralized point of contact to all Fleet Management Solutions (FMS) customers and those with questions about RyderGyde. With RAN, customers now have the option to call, email or chat with RAN’s routing system and dedicated support representatives.
When a customer contacts RAN, they will be routed to a specialist who is familiar with their account and ready to answer questions in areas such as roadside assistance, billing, insurance, fuel ticket inquiries, toll inquiries, telematics support and general customer inquiries. Contact is available through 1-800-GoRyder or [email protected].