Decisiv adds Cummins-Meritor, Phillips Industries to its service relationship management platform
The suppliers’ digital inspections will be available through the Decisiv SRM platform.

Catch up on the news from TMC 2023 media day
Some call the Sunday before TMC a marathon while others call it back-to-back wind sprints. Whatever you call it, the result is the same: a deluge of truck industry news focused on service and uptime solutions. Sixteen press conferences brought news from every corner of trucking–from data-driven service solutions to suppliers updating their latest products.

Decisiv reports fleet maintenance, repair cost increases slowed in Q4 last year
The quarterly benchmarking report details higher parts and labor expenses year-over-year.

What’s the trucking problem with your truck service process?
Taking a practical view of truck service data and what it means to the repair process.

Decisiv, Daimler Truck N.A. roll out integrated service management solution
Decisiv Inc., an industry provider of Service Relationship Management (SRM) solutions, announced that Daimler Truck North America (DTNA) is now rolling out SRM Case Estimator for Uptime Pro, an integrated solution between the Decisiv SRM and Uptime Pro dealer service management platforms. The two companies announced a partnership in July of 2021 aimed at streamlining Freightliner and

Photo gallery: TMC 2022
What a difference six months makes. The last TMC took place in September just as supply chain stranglehold was tightening its grip, and you could feel the frustration in the trucking industry on all sides. This year’s TMC show struck a distinctly more positive note. The press day on Sunday was packed with products and

What you can do to reduce truck downtime right now
The alarming number was 26. That was the average number of days a sample fleet’s trucks were down in Decisiv’s Discovery service priority monitor. The AVERAGE. Glancing at the box just above the big 26 was a rundown of the longest open service cases and your stomach dropped even lower when you saw the slew

Truck maintenance, repair costs continue to increase
American Trucking Associations’ Technology & Maintenance Council and Decisiv Inc., reported that maintenance costs rose 3.7% in the fourth quarter, and are up more than 10% from the previous year. The quarterly Decisiv/TMC North American Service Event Benchmark Report was released during TMC’s 2022 Annual Meeting & Transportation Technology Exhibition. The report found that the

Cummins, Decisiv launch integrated point of service solution
Decisiv Inc. announced the SRM Connector for Cummins Guidanz. The new solution is being made available across North American fleet and service provider networks using the Cummins Guidanz servicing technology suite. Following successful beta testing, Guidanz is now fully connected to Decisiv’s SRM Case service event management application. General availability is scheduled for the second

Inside the magic of automatic VMRS Encoding
The magic of VMRS is that it organizes your truck service events into uniform data that can be analyzed and used to bring down repair costs. The catch is that it’s complicated. Enter Decisiv’s VMRS Encoding wizardry. On a high level: when service information is recorded at the dealer and routes through the Decisiv platform

Smart solutions for fleet service shops
During the Technology and Maintenance Council (TMC)’s Fall Meeting and Transportation Technology Exhibition, TMC and Decisiv Inc. released their most recent North American Service Event Benchmark Report, which showed an increase in parts and labor costs over the first six months of 2021. The reports, which cover power unit costs in nine top Vehicle Maintenance

Decisiv, TMC: Costs for maintenance and repair rise in first half of 2021
American Trucking Associations’ Technology & Maintenance Council and Decisiv Inc., reported during TMC’s Fall Meeting & Transportation Technology Exhibition, that costs for parts and labor for repairs rose over the first six months of the year. According to the Decisiv and TMC North American Service Event Benchmark Report, labor costs for repair and maintenance increased
