Smart solutions for fleet service shops
During the Technology and Maintenance Council (TMC)’s Fall Meeting and Transportation Technology Exhibition, TMC and Decisiv Inc. released their most recent North American Service Event Benchmark Report, which showed an increase in parts and labor costs over the first six months of 2021. The reports, which cover power unit costs in nine top Vehicle Maintenance
Decisiv, TMC: Costs for maintenance and repair rise in first half of 2021
American Trucking Associations’ Technology & Maintenance Council and Decisiv Inc., reported during TMC’s Fall Meeting & Transportation Technology Exhibition, that costs for parts and labor for repairs rose over the first six months of the year. According to the Decisiv and TMC North American Service Event Benchmark Report, labor costs for repair and maintenance increased
Mitchell 1 labor estimating guide available in Decisiv Marketplace
Mitchell 1‘s TruckLabor module in the TruckSeries truck repair information software is now available to access in the Decisiv Marketplace. With the added availability of the TruckLabor module, connected Decisiv Marketplace participants can seamlessly launch the labor estimating tool directly from any SRM active repair job. The Decisiv Service Relationship Management (SRM) platform enhances how
TMC, Decisiv unveil parts, labor cost benchmarking survey
The American Trucking Associations’ Technology & Maintenance Council (TMC) launched a new partnership with Decisiv to produce a benchmarking tool designed to track key performance indicators for commercial vehicle parts and labor based on the council’s Vehicle Maintenance Reporting Standards. After being offered initially as a TMC member benefit, the Council and Decisiv plan to
Answering the top truck service technology questions
As fleets increasingly employ telematics and remote diagnostics to drive down maintenance costs and limit downtime, Senior Contributing Editor Seth Skydel discusses the subject with Alec Johnson, product manager at Noregon, and Andy Turnbull, vice president of customer solutions at Decisiv. How do telematics capabilities benefit fleets and their maintenance operations? Johnson: Fleets are using
Decisiv extends connectivity with Navistar’s dealer network
Decisiv, Inc. is collaborating with Navistar to provide the 30,000 fleet users of SRM with connectivity to all International Truck and IC Bus dealer locations across North America. “Customers that use the Decisiv SRM platform can create Service Requests and receive status updates from the International and IC Bus service network through the International 360
Decisiv’s new service management program in beta
Decisiv, Inc. has released its new ServicePlan application in beta with select service providers. The company says ServicePlan is a managed care solution that enables comprehensive service management programs from the more than 4,500 dealers for the 30,000-plus fleets on the Decisiv SRM platform. According to Decisiv, the new method for improving the asset maintenance
How retreaders have survived the pandemic
As the curtains closed on 2019, retreading companies were feeling generally optimistic about their expectations for the new decade. The U.S. retread industry was in the upswing, bouncing back from a challenging few years in the commercial truck tire sector, and all signs pointed to continued progress, says David Stevens, managing director for the Tire
Decisiv integrates with CyntrX to trigger maintenance events
Decisiv, Inc. has completed an integration with CyntrX to deliver telematics data from CyntrX to the Decisiv SRM platform to trigger maintenance events. “The combined efforts of our two companies quickly enabled their mobile-friendly platform to drive service event efficiency and accuracy for customers. With the integration, CyntrX users can improve service event management, which
From pen and paper to data automation: A quick-start guide to truck service dashboards
Glance around your office and tell me if this sounds right: The room is stuffed with stacks of service documents and hand-written notes, whiteboards covered in ink, a few filing cabinets filled with years of archives, and a desktop computer with folders full of Excel sheets. To the untrained eye it’s a daunting, unorganized jungle
How do you know that your service dashboard data is accurate?
James Griffin, chief operating officer and chief technology officer of Fleet Advantage, says he advises his clients to invest in a service dashboard because it keeps data secure and consistent. “The data used to create dashboards is generally sourced from defined data sources and not easily modified by multiple users,” Griffin says. “A spreadsheet can
Decisiv, Cummins expand point-of-service capabilities
Decisiv Inc. announced an agreement to integrate the Cummins Guidanz suite of web-based and mobile products into the Decisiv SRM Ecosystem in support of their mutual fleet and service provider customers. With the integration of Cummins Guidanz products in the Decisiv SRM Ecosystem, fleets, managed care providers and service providers will benefit from having necessary
