East Manufacturing redesigned its Parts Center located at its headquarters in Randolph, Ohio. The Parts Center provides aftermarket parts and accessories for dealer, fleet and owner-operator customers within a 150-mile radius of East.
“Our new Parts Center is more efficient to get customers in and out quickly,” said Dave Miedl, director of aftermarket parts sales & service at East.
The new layout allows customers to access parts more efficiently with a large display wall of exclusive East parts, impulse-buy items and East apparel, said the company. East noted that the new layout also features two large-screen monitors in the showroom that permit customers to view enlarged schematics to easily identify specific parts they need.
In addition to East exclusive parts, East offers common parts for all makes, such as airbags, lights, wheel ends and more. East has created a drop-ship program which permits parts to be shipped directly from the vendor for faster service, according to the company.
