According to Ramon G. Aguillon, aftermarket sales manager for Allison Transmission, “Every Allison ReTran transmission starts with our commitment to quality and plays out in our ability to bring that transmission back to life using Allison Genuine Parts and our original factory build specs. Transmissions are disassembled part-by-part to clean, qualify and test each component to screen for the possibility of reuse. Those components that cannot be reused are discarded and new components are used, which are always brand new, exclusive Allison Genuine Parts.”
What’s inside a transmission is not readily visible from the outside. “If you’re not specifying a ReTran, it’s near-impossible to know what’s inside the transmission,” notes Aguillon, “There could be anything from inferior parts to substandard machining to inadequate testing, and it all could be built into an imposter’s remanufactured transmission. Substandard efforts can put people, payloads and performance at risk, and short-term savings aren’t savings when they turn into long-term headaches.”
An Allison ReTran product has a standard limited warranty of two years/unlimited miles and 100% parts and labor. Extended transmission coverage (ETC) is available for two additional years, for a total of four years of coverage. However, the standard warranty and ETC does not include remove and replace labor for units not installed at an authorized distributor or dealer. Additionally, use of Allison Approved TES 295 transmission fluid and Allison Genuine filters is required to be eligible for ETC. Failure to use Allison Approved TES 295 transmission fluid and Allison Genuine filters during the standard limited warranty coverage period will result in no additional coverage options beyond standard limited warranty, according to the company.
