Volvo Trucks adds free uptime services package extension
During the COVID-19 pandemic, Volvo Trucks North America is extending the coverage period for its Volvo Trucks Uptime Services support bundle at no cost through the end of the year, or for a minimum of three months (whichever is longer). The free program extension is retroactive and available on all Volvo Trucks North America models
Hunter releases printout to assist with heavy-duty alignment sales
With the recent release of WinAlign 16.2, Hunter has released a new alignment inspection printout to assist with selling heavy-duty alignments. Customers with Hunter’s WinAlign HD alignment machine and latest WinAlign software update (16.2) have a new way to present alignment check results for heavy vehicles, the company says. Once alignment is checked on a
Mitchell 1 compiles series of truck repair tips
Mitchell 1 has compiled a series of general knowledge maintenance and service tips as a resource for commercial vehicle service professionals. The tips are part of Mitchell 1’s truck ShopConnection Blog where the truck repair experts at Mitchell 1 share their insights. The list below offers a sample of the useful tips being shared, along with links
The reality of predictive truck maintenance
Predictive truck maintenance technology is already here. The problem is, you probably aren’t ready for it. That’s according to Pete Russo, senior vice president of innovation and strategy, Decisiv. So what’s holding you back? In short, operations; the ability act upon the information or to tailor the data to your specific fleet. Maintenance data has
COVID-19 fuels the digital acceleration of the aftermarket
Adaptability continues to be a key attribute in navigating the Coronavirus pandemic. If your fleet operation spans several states, you’re having to juggle shifting regulations and practices as some states begin to reopen, but social distancing is here to stay for everyone. For suppliers that are used to working hand-in-hand with customers to solve equipment
The benefits of invoicing software
Everyone wants to get paid, right?
DTNA introducing service enhancements this year
Daimler Trucks North America (DTNA) is expanding its suite of service technology and customer solutions with the rollout of Techlane, Service Pre-Authorization, and TechAssist this year. These enhancements to DTNA’s service process are designed to increase technician efficiency and service bay throughput, complementing network capacity gained through recent dealership expansions, and helping to propel DTNA
Citgo increases availability of Citgard at FleetPride Service Centers
Citgo is now the primary supplier of engine oil and other lubricants at all FleetPride Service Center locations across the country, the company announced. FleetPride’s Service Center has 44 locations spanning 25 states. From now through July 31, FleetPride Service Centers is offering a $279.99 full-service oil change special to customers when they choose Citgard products
Keep your cool: Transportation refrigeration unit maintenance tips
The summer heat cooks the blacktop. Truck seats and steering wheels are nearly too hot to touch. And the transportation refrigeration unit (TRU) is working overtime to keep the load cool. Now is not the time to wonder if you performed the required TRU preventive maintenance the last time the trailer was in the shop.
Navigating a technician shortage with recruitment, retention
Due to the industry facing a shortage of qualified technicians, employers such as fleets, dealerships, and service centers face immense pressure to recruit technicians that can efficiently maintain and repair their vehicles. Fortunately, programs across the country are training the next generation of technicians with the skills to work on the modern commercial truck. These
Vipar Heavy Duty expands Partsphere B2B Suite with new e-commerce solution
Vipar Heavy Duty has announced the expansion of its Partsphere B2B suite with the launch of CxCommerce, a digital commerce solution developed by PhaseZero. The expansion is designed to streamline and accelerate product orders and information sharing between distributors and their customers, Vipar says. CxCommerce is a platform designed to connect distributors and their employees
Mack Certified Uptime Dealers new procedures promote safety, social distancing
Mack Certified Uptime Dealers are creating new procedures to help ensure the safety of employees and customers requiring service and support during COVID-19. Vision Truck Group, based in Cambridge, Ontario, Canada, and TranSource, in Colfax, North Carolina, are two such dealers, Mack says. Along with social distancing, workplace and vehicle disinfection, staggered work shifts, adjusted
