Daimler Trucks North America (DTNA), through its associated brands Freightliner, Western Star, Detroit, Thomas Built Buses, Freightliner Custom Chassis and Alliance Truck Parts, has announced the opening of a new parts distribution center (PDC) in Dallas. This new facility is a major step in a plan to improve the company’s parts availability and meet its customers’ expectations of uptime. The 275,000-sq.-ft. facility is a critical strategic component that will allow customers to receive stock and mission critical parts in record time.
“We are excited about this new PDC, which is much more than just a building. It’s part of our strategy to get closer to our customers,” said Jay Johnson, DTNA’s general manager of supply chain. “DTNA is focused on continuous improvement and innovation.”
Daimler has purposefully designed and incorporated a number of services and delivery strategies that will facilitate unmatched customer experience, with the goal being to set the benchmark for parts availability, the company said.
