Mack Trucks announced further investment and growth in its customer support network with a new dealership in Cotulla, Texas, scheduled to open late August. Valley Truck Centers’ new 40,000 square-ft. facility also features the world’s largest Mack Trucks pylon, measuring in at 17 ft. 2 in. tall and 29 ft. 6 in. wide.
The sign was recently installed in preparation for the grand opening. The new Valley Truck Centers facility, located midway between San Antonio and Laredo, Texas, features 22 service bays and offers both new and used vehicles, parts delivery, and road service.
“Mack is committed to growing our extensive dealer network, and the Valley Truck Centers facility is among the biggest, boldest examples,” said Stephen Roy, president of Mack Trucks North American sales & marketing. “The new facility—boasting the world’s largest Mack Trucks sign—will offer our customers even more support for their operations.”
Since 2010, Mack dealers have invested $380 million, resulting in a:
- 35% increase in service bay capacity;
- 162% increase in Mack Master Technicians;
- 69% increase in spare parts availability;
- 62% increase in hours available for service; and
- 82% increase in parts department employees.
“Our continued growth is only possible through the cooperation of Mack, the loyalty of our customers and partners and the professional dedication of our employees,” said Tammy Cuellar, president and chief executive officer of Valley Truck Centers.