Nathan Reed took home the “Top Service Technician” Award for Truck and Ben Bird earned the same recognition for Bus at the 2017 11th Annual Navistar Technician Rodeo, which features Navistar’s top American and Canadian commercial truck and bus technicians.

“We are very proud of this year’s winners,” said John Pfennig, director of global development for Navistar. “With each year, the competition among the top Diamond-certified technicians is even fiercer and without exception, Nathan and Ben demonstrated the highest skills and abilities in key areas of commercial servicing. They reflect the best traditions of the company’s commitment to technical excellence and customer uptime.”

Reed, a service technician for RWC International in Phoenix, Ariz., and Bird, a service technician for Worldwide Equipment in Cross Lanes, W.V., were two of 16 top service technicians from International and IC Bus dealers across the United States of America and Canada selected to compete in this year’s Navistar Technician Rodeo, held at the Navistar Woodridge Facility.

The technicians competed head-to-head in a series of stations designed to simulate service areas for air conditioning, brakes, drive train, electrical and Navistar and Cummins engines. The technicians were scored on how quickly and effectively they navigated their way through the stations, diagnosing and fixing the simulated problems.

All of the participants are Diamond certified through Navistar’s official certification program for its service technicians. In addition, all the technicians from the U.S. and Canada are all either Automotive Service Excellence or Canadian Provincial certified.

Participants for the 11th annual rodeo were selected from an overall group of the top 1,400 technicians at International and IC Bus dealers. From there, the group was narrowed to 16 participants through online testing, with the highest-scoring technicians in each region of the U.S. and Canada invited to compete in the rodeo at Woodridge.

Technicians from the following dealerships competed in the North America rodeo:

• RWC Group (Tucson, Ariz.)
• Worldwide Equipment (Cross Lanes, W.V.)
• Truck King International Sales & Service (Bronx, N.Y.)
• Maudlin International Trucks (Orlando, Fla.)
• Mid-State Truck Service Inc. (Plover and Marshfield, Wis.)
• Summit Truck Group (Lowell, AR and Albuquerque, N.M.)
• Summit Motors (Taber, Alberta, Canada)
• Tru-Nor Truck Centres (Sudbury, Ontario, Canada)
• RWC International (Phoenix, Ariz.)
• Lewis Motor Sales, Inc. (Barrie, Ontario, Canada)
• Cookson International Trucks Inc. (Penticton, B.C., Canada)