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Old Dominion Freight Line Inc. has announced its latest expansion efforts with service center growth in seven cities in the fourth quarter of 2021 and first quarter of 2022. The less-than-truckload (LTL) carrier’s new or improved facilities include Alliance, Texas, Byhalia, Miss., Clear Lake, Iowa, Kernersville, N.C., Marysville, Wash., West Columbia, S.C., and Westfield, Mass.
The seven new and relocated service centers are placed to reinforce Old Dominion’s commitment to operational excellence and build network capacity. The LTL carrier focuses on finding new cities to expand in addition to improving current service centers by adding more doors, upgrading technology, and hiring additional employees, allowing the Company to better serve customers as demand continues to grow.
To consistently offer premium service, Old Dominion seeks out service center locations where there is anticipated future growth and heightened customer demand. The strategic locations reduce shipping time, enhance delivery flexibility, and allow for increased capacity in key metropolitan areas.
Recent investments in technological innovations, including real-time track and traceability, also allow the Company to accommodate evolving customer needs. In February, during the Company’s quarterly earnings call, Old Dominion announced it has plans to open between eight and ten new service centers in fiscal year 2022.
Old Dominion’s recent service center openings and expansions include:
- Alliance, Texas – The latest Texas addition supports the Dallas-Fort Worth metro area. The new, 75-door facility is one of four Old Dominion service centers in the area, with a total of 587 doors among the facilities to support growing capacity needs. With 74 employees, the Alliance location services north Texas and South Oklahoma.
- Byhalia, Miss. – The Byhalia service center is positioned just outside of Memphis, Tenn., a key distribution hub with easy access to major interstates, rail, and one of the largest air freight facilities in the world. This service center operates on 28.6 acres, with 102 doors and room for continued growth. Old Dominion hired 26 new employees to help serve Byhalia.
- Clear Lake, Iowa – Located right at the crossroads of I-35 and Highway 18, the Clear Lake service center is a 32-door facility that sits on 9.5 acres. Strategically located between Des Moines and Minneapolis, the facility allows Old Dominion to service the area between these key metropolitan areas.
- Kernersville, N.C. – The 103-door Kernersville service center is located 20 minutes from Old Dominion headquarters and exemplifies the Company’s commitment to serving the Triad region. In particular, this facility will provide additional service capacity in the Triad in conjunction with the nearby Greensboro service center.
- Marysville, Wash. – The Marysville service center sits on nearly 10 acres of land and is the 30th service center to open in the Pacific Northwest. Currently operating with 52 doors and space for expansion to 79 doors, this service center is poised for future growth. The service center moves shipments spanning several industries, notably agricultural-related shipments in the Skagit Valley along with construction supplies due to local interest in building.
- West Columbia, S.C. – Currently operating with 63 doors, the Columbia service center has space to eventually add an additional 50 doors. The relocated facility sits in a prime location by I-26, I-77, and I-20. The service center provides expanded capacity in the Columbia market as well as provides the region with a pivotal linehaul relay point serving Florida service centers to the south and the break bulk facilities to the north in Morristown, Tenn. and Greensboro, N.C.
- Westfield, Mass. – Located on more than 14 acres, the Westfield service center hired 10 employees as part of its local expansion efforts. Located near the intersection of I-90 and I-91, the service center will dramatically improve response time to shippers in Western Massachusetts and allowing future growth in the South Windsor, Conn. facility.