Communication is so important when it comes to truck service. Whether your fleet works with an independent shop or dealer or has its own shop, the goal when a truck needs a repair is the same for all parties involved: a quick, efficient repair done right. For you, time your truck spends in the shop bay is time it could be running its route; for the shop, time your truck spends in the bay is time another truck could be in that bay, so it benefits everyone to move quickly.
That starts with communication.
In this video, we’ll go over a couple of steps you can take to make the service process better for everyone involved.
Watch the video above for more.
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