Peterbilt introduces enhancements to SmartLinq

Peterbilt introduces enhancements to SmartLinq

Peterbilt Motors Co. has announced enhancements to its SmartLinq remote diagnostic system, as well as expanded availability to all Class 8 truck engines.

One new feature of the system is SmartLinq Service Management, which provides customers with real-time access to the status of truck repairs and service being performed at Peterbilt dealerships. According to Peterbilt, it improves uptime by streamlining communication between customers and dealers to expedite decision-making in the servicing of the vehicle, for instance approving electronic repair estimates.

“SmartLinq provides customers with instant, complete remote diagnostic information,” said Mike Conroy, Peterbilt’s director of field service. “SmartLinq Service Management takes the next step by giving customers that same convenience during the service process, letting them manage it more efficiently.”

Beginning this month, every Class 8 truck produced will have a code that dealer service technicians scan to access detailed chassis information and updatable service records though SmartLinq Service Management. Model year 2007 and newer trucks can be retrofitted with a code through Peterbilt dealerships.

Another new feature is reasoning engine technology, a collective knowledge approach to truck diagnostics and repair that will be integrated with the SmartLinq platform in December, according to Peterbilt.

“Reasoning engine technology improves truck service and repair efficiencies to get trucks back on the road faster,” explained Scott Newhouse, Peterbilt’s chief engineer. “Using actual field repair data, it provides technicians and customers with the most efficient diagnostic and service procedures.”

You May Also Like

Isaac, EBE Technologies announce integration

Fleets that use EBE can further streamline the driver experience by having the driver remain within the Isaac workflow.


Isaac Instruments, a fleet management solutions provider, announced it has completed an integration with EBE Technologies that offers greater value to both fleet client bases. According to the press release, the deep link integration creates a transition that automatically launches the EBE SHIPSMobile Content app directly within the Isaac solution. By creating this integration, fleets that use EBE can further streamline the driver experience by having the driver remain within the Isaac workflow, while satisfying EBE’s document capture requirements. This reduces data entry for the driver and increases data quality for the back office, according to the Isaac.

Drivewyze expands Smart Roadways service to Delaware

The alerts are configured to allow ample time for trucks to slow down or stop.

Cooltrax introduces enhanced TempTracker temperature management solution

The sensors provide data for automated reporting and failure notifications if temperatures fall out of acceptable ranges.

Lightning eMotors obtains quality management certification

The ISO 9001 audit evaluated Lightning’s processes against seven key parameters.

Quantron, Ballard Power Systems fuel cell powered trucks ready for delivery 

Both zero-emission vehicles feature longer range and short refueling time compared to battery electric models, the company notes.

Other Posts

Peterbilt celebrates Model 389 production milestone at Denton manufacturing plant

Massey Motor Freight will take home the 100,000th Peterbilt Model 389.

ACT Research says half of all commercial vehicles will be zero emissions by 2040

By 2027, eight states will have joined California in adopting Advanced Clean Trucks, resulting in moderate growth in adoption rates.

FTR: August Class 8 orders up from July

August level of order activity continues to be below replacement levels.

Great Dane announces partnership with Slipnot

SLIPNOT products convert metal surfaces into high-friction areas that help eliminate slips and falls.