Protecting your truck data privacy

Protecting your truck data privacy

If you’re a fleet manager, you aren’t just concerned about running a fleet of trucks. You’re also trying to grow a business, so in the case of many of you, I’m willing to bet there’s a good chance you’re using modern fleet management technology to streamline office operations, coordinate dispatching and remotely monitor fleet maintenance and driver safety.

Click here to watch more of FE’s On the Road video series.

But there’s always another side of the coin, and with all these great benefits comes a potential minefield of security and privacy concerns surrounding your data.

Look, what you do with your data is your business, not the business of thieves and hackers. The number of cyberattacks around the globe is growing. Remember the 2020 SolarWinds attack where a Russian intelligence service snuck malicious code into a Texas-based company’s software update? Or last year’s Colonial Pipeline ransomware attack that took aim at infrastructure moving about 45% of all fuel consumed on the East Coast?

What if one of these attacks was aimed at your fleet? Your trucks?

It’s time for fleets to take cybersecurity seriously, and this isn’t just a responsibility for your IT department—everyone plays a role in cybersecurity.

Fortunately, there are some easy ways to get started. For example, start by keeping all employees – from the drivers to your office personnel – on the same page with a transparent explanation of how fleet management technology collects and manages data.

Share you’re your drivers what data collection looks like from the back office by clearly articulating what type of data is being collected and how it is used. Share who has access to the information, and explain what it is used for. Provide demos of telematics software and an open dialogue for questions. This level of transparency can go a long way toward making employees feel like they are an important part of the data privacy conversation

Next, create an actual data policy document that outlines when, where and what information is collected. Going back to the first tip, don’t forget to answer the why as well.

A few simple things to include in this document could include best practices about not sharing personal login information, reminding drivers that collecting data is key to operational efficiency, and how video data can help drivers to feel protected and dispel false claims in the event that a harsh driving incident occurs.

Next, start exploring tools that you can use to help safeguard your data. Driver management software provides businesses transparency into who is driving what vehicle to help zero in on specific data or incidents, and to avoid over-reporting and sharing.

It’s also a good idea to think about other functions such as privacy buttons, which allow drivers to switch off tracking features when they are making personal journeys, and special administrative controls that can make vehicles more or less recognizable depending on the specific need. For example, vehicles could be identified by their license plate, name or fleet number, and drivers by name or number.

These are just simple tips to tighten up your data security, but there’s a lot more you can do. Our advice is to get a hold of your external industry partners, from OEMs and suppliers to telematics and ELD providers, in addition to your internal colleagues, like IT personnel to drivers. Start the conversation to find out what exactly YOU need to be doing to protect YOUR data.

You May Also Like

Cal Ganda’s Continental journey: From manufacturing to aftermarket leadership

As Head of Aftermarket Distribution at ContiTech Industrial Solutions Americas, Cal embodies servitude leadership, prioritizing team success and customer-centricity.

Cal Ganda’s path from Zimbabwe to leading aftermarket distribution at Continental’s ContiTech Group is a testament to seizing opportunities and embracing change. Arriving in the U.S. in 1998 for university, he ventured into food manufacturing post-graduation before diving into consulting.

A chance encounter with Continental during a consulting project in Mexico led Cal to discover an opportunity in tire assembly supervision in Charlotte. This marked the beginning of his journey with Continental, where he embraced various roles, from tire assembly to logistics and process engineering.

The most important things to remember about brake maintenance

Regular visual inspections are crucial to the safety of your trucks and their drivers.

The power of truck data visibility

For fleet managers, data is power, and there have never been as many tools for them to take advantage of as there are now. Related Articles – Noregon and Phillips Connect on their partnership, trailer health and data – Truck maintenance recommendations for the spring season – Everyone’s talking about AI, but will it make

datavisability-1400
Noregon and Phillips Connect on their partnership, trailer health and data

Sandeep Kar of Noregon and Mark Wallin of Phillips Connect join On the Road to answer questions about the new partnership.

phillipsNoregon-1400
Truck maintenance recommendations for the spring season

Brian Screeton of Bendix talks about what maintenance practices fleets should put into place for their trucks, trailers and components during the spring.

OTR-Spring-Maintenance-1400

Other Posts

From the Show Floor: Timely decisions on trucking decarbonization

ACT Expo is back, and we’re covering it for you. Let’s kick things off with new technologies and new regulations.

Vehicles-EP-1-2024-ACT-Expo-From-the-Show-Floor
Truck OEM execs gather to talk electrification

An EV roundtable brought competitors from across the industry together to discuss their common decarbonization goals.

Tesla talks Semi: ‘Now is the time to scale’

We now have an official answer to the question: What’s up with the Tesla Semi?

Tesla-Semi-1400
ACT Expo 2024 kicks off

Day one keynote speeches came from executives at Volvo, Tesla, and more.