Truck service trends: Are predictable service, repair costs on the horizon?

Truck service trends: Are predictable service, repair costs on the horizon?

And does the increase in automated manual transmission service continue? Find out!

It’s one thing to look at a set of truck service data and suss out the trends, but it’s another to come back after another three or four months to step back and look at the big truck service trend picture. Were your assumptions about where those trends would go correct?

That’s why I welcomed back Nick Pittinger, director of data services, Decisiv, who returned with another exclusive set of truck service data to parse through. Last time, Pittinger highlighted the impact of aging trucks in fleet operations and the fact that more automated manual transmissions (AMTs) are hitting truck shops than last year. This time around, a key observation for truck service events in the second quarter of 2023 was the stabilization of service activities within trucks, with only a marginal 0.2% decrease in transactions compared to the first quarter. Pittinger noted that this data indicates a more predictable pattern emerging in the sector.

Another notable trend was highlighted in service activities related to air conditioning and heating systems, which surged by 65%. “Fleets want to get their AC systems prepped for the summer before it gets hot. They don’t want trucks breaking down on the roads and exacerbating heat,” Pittinger noted. Conversely, a few systems saw a decline in service demand. The charging system services decreased by 13%, and steering services fell by 6%.

As for the aforementioned question of AMT service–is it continuing to grow?–and the potential for a return to a more predictable cycle of service and repair costs, watch the video for all of Pittinger’s insight.

Even more exclusive truck service data

Check out our previous conversations with Decisiv’s Pittinger for even more truck service trend insight.

Read the full Q2 2023 Decisiv Commercial Vehicle Service Analysis Report

Click here to head over to the Decisiv Marketplace website to download the full report.

FE_600x100_unscripted_header

No script? No plan? No problem. Welcome to Fleet Equipment Unscripted—the video interview series that connects you with the greatest minds in the heavy-duty trucking world. Fleet Equipment Unscripted is sponsored by Hendrickson.

You May Also Like

How Volvo Trucks aims to change preconceived powertrain notions

Rethinking traditional truck spec’ing notions, spotlighting sustainability in diesel technology.

Volvo-Trucks-TMC-VNL-1400-WEB

I'll play devil's advocate to: "If it ain't broke, don't fix it"--it might not be broken, but could it be better? Sure, your tried-and-true truck spec has worked for you for years, but the latest trucks have model year generations of refinements built into them. Whenever an OEM unveils a new truck with improved fuel efficiency percentages, the rub is that they're comparing the brand-new spec to their previous "best spec". Chances are, as a fleet manager, you're not replacing the truck you bought last year. You're replacing a truck that's five or six years old (if your lifecycles have returned to pre-pandemic normal).

Apollo Tire talks national accounts program, full truck tire lineup

Making its second TMC appearance, Apollo Tire tells us how it was able to release a truck tire lineup so quickly.

apollo-tmc-2024-1400
Inside the International S13 powertrain

As the International S13 powertrain rolls out to customers, the OEM also rolled its new engine, transmission and aftertreatment package out to TMC, held earlier this month in New Orleans. David Crowe, S13 integrated sales manager at International Trucks, walked us around the powertrain that is characterized by its dual overhead cam engine design, which

international-S13-Powertrain-TMC--1400
How are natural gas truck engines different this time?

Cummins talks us through launch of the X15N engine and what fleets are saying about natural gas powertrains.

FE-Unscripted-Cummins-1400
Where we’re at with battery electric trucks

Battery electric trucks are available and charging infrastructure is hard to come by, so where does that leave us?

Freightliner-eM2-electric-truck-unscipted

Other Posts

ServiceTitan, Thumbtack integrate job management tech

The companies say this will let local service businesses easily manage booking requests and cut down on time toggling between platforms.

ServiceTitan-Thumbtack-logo-name-combo
Reducing refrigeration emissions through diesel particulate filters

Rypos says active DPFs come with an initial cost, but will bring your fleet savings in the long run, while combating climate change.

Refrigerated-emissions
Inside the most secret building at Volvo Trucks

What’s no secret is the importance of trucking safety, and Volvo’s goal to reduce accidents across the globe.

Volvo-Trucks-Global-Safety
How fleet management tools can help increase fuel efficiency

From fleet cards to EVs and data, all work together to help save on costs.

generic-fuel-efficiency-fleet