The benefits of outside maintenance providers

Penske Truck Leasing

“At our core,” begins Jim Lager, senior vice president of sales for Penske Truck Leasing, “we’re certainly a company that has expertise in vehicle maintenance. Companies that operate a fleet to move goods or provide services demand more than just a preventive maintenance program. They require comprehensive solutions that meet the demands of today’s complex vehicles and helps solve some of the most pressing issues facing transportation today. Adding to increased complexity is the continuation of regulatory compliance mandates, from ELDs to hours of service and new regulations around food safety, to name a few. We’re confident in our people, technology, training and commitment to making sure our customers have vehicles operating safely and ready to roll when they need them the most.

“Our company offers comprehensive maintenance management; whether you have a fleet of three trucks or 3,000 trucks, Penske can service light-, medium- and heavy-duty trucks across North America,” he continues. “We have many customers that do not rent or lease Penske trucks, and they find value in our highly trained technicians who use the latest technologies. Managing that complexity is a core business function of Penske Truck Leasing. We like to tell our customers: focus on your core business and we’ll concentrate on keeping your fleet running smoothly.

“Today’s fleet maintenance solutions were designed around our ability to provide insights into where truck transportation is heading,” he adds. “Well before today, Penske clearly saw that vehicles were becoming more complex and costly. We positioned our company to meet today’s challenges by investing in our people with increased supervision, more qualified technicians and technology-centric training focused on vehicle uptime, driver safety and regulatory compliance. We also invested heavily in our facilities and the technology necessary to operate them efficiently. At Penske, we feel like we are an extension of our customer’s business. We have the scale and infrastructure to service a national customer in nearly every corner of the United States and in select markets in Canada. We also have contractual arrangements with customers where we provide onsite maintenance services. Unlike some other maintenance providers, we can offer short-term truck rentals in case their vehicles are going to be out of service for several days.”

Ryder System

“CSA requirements are stringent and constantly changing, and fleet equipment costs are rising along with the cost and complexity to maintain vehicle engine technology,” notes John Gleason, executive vice president and chief sales officer for Ryder System. “By outsourcing fleet maintenance to Ryder, business owners can rest assured that their vehicles will maintain environmental and safety compliance at all times, with access to 800 service locations across North America and 5,900 expertly trained technicians. Ryder knows how important it is for companies to have flexibility and control, which is why we provide options around the desired level of maintenance.”

The company offers:

Ryder SelectCare Full Service Maintenance, which includes regularly scheduled preventive maintenance; minor and major repairs; optional multi-point inspections; warranty work; 24/7 roadside assistance, extended repair hours and available rentals; detailed record-keeping by vehicle, location or fleet; and access to a network of 800 service facilities and 5,900 certified technicians.
Ryder SelectCare Preventive Maintenance, which provides standard, preventive maintenance to keep customers’ fleets running efficiently, ensure DOT compliance and identify and troubleshoot issues to prevent breakdowns. It includes 24/7 roadside assistance; extended repair hours and available rentals; minor and major repairs with pre-set labor rates; detailed record keeping by truck, location or fleet; warranty work; and multi-point inspections.
Ryder SelectCare On Demand Maintenance, which is a flexible arrangement that gives large private fleets and for-hire carriers access to Ryder’s nationwide network of maintenance locations, when and where they need service.