Carrier Transicold has named W&B Service Company of Duncanville, Texas, its North America Dealer of the Year, and Marítima Dominicana (Mardom) of Santo Domingo, Dominican Republic, its Latin America Dealer of the Year.
Located near Dallas, the Duncanville dealership is one of multiple W&B Service Company dealer operations throughout Texas, Oklahoma, Arkansas and Louisiana, all of which were also recognized with Carrier Transicold’s NextLevel2 Platinum Award distinction for 2019 performance. Additionally, two W&B Service Company employees received individual awards: Duncanville’s David Valdez was named Sales Manager of the Year, and Tony Cremente of W&B Service Company’s Lowell, Arkansas, dealership was named Parts Manager of the Year.
One of Carrier Transicold’s original truck and trailer refrigeration dealerships, and today one of its largest, W&B Service Company has achieved Dealer of the Year recognition eight times in the 50 years since the Carrier Transicold dealer network was formed.
Also a multi-year winner, MARDOM’s Dealer of the Year award for 2019 is its fourth in 11 years.
In total, Carrier Transicold recognized 55 dealerships and four individuals from the United States, Canada, Mexico, Central America and the Caribbean with 95 awards for achievements in customer satisfaction, growth, business investment and service proficiency. Among those awards, CNR Refrigeration of Hempstead, New York, was recognized with the prestigious Extra Mile award for exemplary customer service.
Other individual recognition included: North America Service Manager of the Year, which went to Charlie Brock, Sunbelt Transport Refrigeration, Tampa, Florida, and Latin America Service Manager of the Year, Patricia Ramos Gil, Refrigeración Especializada para el Transporte de Occidente, Tlaquepaque, Mexico.