Hino Trucks announced the winner of their Service Skills Competition during an awards ceremony at the University of Michigan celebrating the tenth annual event. The competition highlights the hard work and dedication of Hino’s Master Elite Technicians from across the country.
After a national qualification round to establish 24 finalists, and a day of live competition, four-time finalist Tracey Gennusa from H.K. Truck Services (pictured above) walked away with the title. Hino’s Master Elite Technicians, a designation reserved for the highest certified Hino truck technician, complete one of the industry’s most comprehensive training programs, Hino says. The competition brings members of this highly skilled group on-site for varying simulated service-related situations.
“Hino Trucks will enter the Class 8 market in 2019 with the Hino XL Series. As our product line continues to expand and evolve, never has it been more important to have skilled technicians deliver the highest level of customer satisfaction and maintain our best in class status in the industry,” said Glenn Ellis, senior vice president of customer experience for Hino Trucks.
The full top ten performers from the competition are as follows:
- Tracey Gennusa, H.K. Truck Services
- David Taylor, Potomac Truck Center
- Matthew Bertagnoli, Lynch Truck Center
- Daniel Hanna, Transource
- Tony Isajiw, Kriete Truck Center, Green Bay
- John Hevia, TruckMax Hino of Miami
- Kelly Broeren, Kriete Truck Center, Green Bay
- Lonnie Reny, O’Connor Motor, Maine
- Thoai Cao, Future Ford of Sacramento
- Tim Lapan, Ballard Mack’