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Noregon launches JPRO Technician as a Service

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David Sickels is the Associate Editor of Tire Review and Fleet Equipment magazines. He has a history of working in the media, marketing and automotive industries in both print and online.

Noregon has debuted a new service to remotely assist technicians with diagnosis and repair work: the JPRO Technician as a Service (TaaS) program.

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JPRO TaaS is available as a monthly or annual subscription, which provides users with unlimited calls to Noregon’s U.S.-based technicians. Noregon’s technicians are ASE, OE and JPRO certified and have experience in lead positions at fleets, service centers, military bases, dealerships and more, the company says. JPRO TaaS customers call into a dedicated number when they get stuck on a difficult diagnosis or repair job and an experienced technician helps them solve the problem.

Noregon says JPRO TaaS professionals can assist with a variety of issues, including diagnosis and troubleshooting, engine assistance, aftertreatment problems, electronic issues, and more for all makes, models and components covered by JPRO Professional.

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