What’s the trucking problem with your truck service process?
Taking a practical view of truck service data and what it means to the repair process.
Photo gallery: TMC 2022
What a difference six months makes. The last TMC took place in September just as supply chain stranglehold was tightening its grip, and you could feel the frustration in the trucking industry on all sides. This year’s TMC show struck a distinctly more positive note. The press day on Sunday was packed with products and
What you can do to reduce truck downtime right now
The alarming number was 26. That was the average number of days a sample fleet’s trucks were down in Decisiv’s Discovery service priority monitor. The AVERAGE. Glancing at the box just above the big 26 was a rundown of the longest open service cases and your stomach dropped even lower when you saw the slew
Inside the magic of automatic VMRS Encoding
The magic of VMRS is that it organizes your truck service events into uniform data that can be analyzed and used to bring down repair costs. The catch is that it’s complicated. Enter Decisiv’s VMRS Encoding wizardry. On a high level: when service information is recorded at the dealer and routes through the Decisiv platform
Answering the top truck service technology questions
As fleets increasingly employ telematics and remote diagnostics to drive down maintenance costs and limit downtime, Senior Contributing Editor Seth Skydel discusses the subject with Alec Johnson, product manager at Noregon, and Andy Turnbull, vice president of customer solutions at Decisiv. How do telematics capabilities benefit fleets and their maintenance operations? Johnson: Fleets are using
Aftermarket executives to give the ‘Real-World View’ at HDAD ’21
The Heavy Duty Manufacturers Association (HDMA), the commercial vehicle division of the Motor & Equipment Manufacturers Association (MEMA), and MacKay & Company have announced Chris Patterson, retired CEO of Daimler Trucks North America and an independent director, will lead a session getting a “real-world view” from aftermarket executives at Heavy Duty Aftermarket Dialogue (HDAD) on
How retreaders have survived the pandemic
As the curtains closed on 2019, retreading companies were feeling generally optimistic about their expectations for the new decade. The U.S. retread industry was in the upswing, bouncing back from a challenging few years in the commercial truck tire sector, and all signs pointed to continued progress, says David Stevens, managing director for the Tire
From pen and paper to data automation: A quick-start guide to truck service dashboards
Glance around your office and tell me if this sounds right: The room is stuffed with stacks of service documents and hand-written notes, whiteboards covered in ink, a few filing cabinets filled with years of archives, and a desktop computer with folders full of Excel sheets. To the untrained eye it’s a daunting, unorganized jungle
How do you know that your service dashboard data is accurate?
James Griffin, chief operating officer and chief technology officer of Fleet Advantage, says he advises his clients to invest in a service dashboard because it keeps data secure and consistent. “The data used to create dashboards is generally sourced from defined data sources and not easily modified by multiple users,” Griffin says. “A spreadsheet can
The reality of predictive truck maintenance
Predictive truck maintenance technology is already here. The problem is, you probably aren’t ready for it. That’s according to Pete Russo, senior vice president of innovation and strategy, Decisiv. So what’s holding you back? In short, operations; the ability act upon the information or to tailor the data to your specific fleet. Maintenance data has
