The Raybestos Rewards Program has new advantages in 2011, accordint to the company. In addition to the free branded POS kit and automatic enrollment in the “Gimme a Reward” box top program, professional repair facilities and their technicians now receive free online training. The two current training modules coach technicians in providing business-building customer service when performing brake and chassis repair work, Raybestos said.
In addition to the online training, Raybestos Rewards members also receive regularly updated POS materials and unlimited access to the Tech Service Hotline. Free consumer rebate programs are automatically mailed directly to the participating technicians and Tech Service Bulletins are e-mailed on a monthly basis. The technicians also receive a free listing on the dealer locator on the Raybestos brakes website, the company noted.
The POS kit includes posters, catalogs, training guides, brochures, safety glasses, decals and countercards.
According to the company, redeeming Raybestos Rewards points toward merchandise or checks is easy and shipping is free. Technicians may choose from 64 items in a wide variety of sizes and colors including apparel, tools, sporting goods and popular gift items. Participating technicians can review their personal account activity and view their points total at any time.