Decisiv and TICO launch TICO Edge
Decisiv, Inc. and TICO have introduced the TICO Edge system, a cloud-based platform that allows the manufacturer’s dealer network, customers and the TICO Uptime Center to communicate and collaborate with real-time visibility into individual repair events. TICO Edge breaks the chain of inefficiencies when a terminal tractor goes down in an outdated service process and
BodyShop Business, WIN to hold event addressing the technician shortage
Fleet Equipment‘s sister publication, BodyShop Business, is inviting the entire collision industry to attend an event sponsored by the Women’s Industry Network (WIN): “2020 Research Results, Collision Repair Hiring Trends and Opportunities.” The event will be held Wednesday, March 11 from 4 p.m. to 6:30 p.m. at Babcox Media, 3550 Embassy Parkway, Fairlawn, Ohio (15
When the truck service problem is that you don’t know what the problem is
“There’s something wrong with this truck.” That’s the driver’s complaint, but the real problem is that there’s nothing wrong with the truck, according to the diagnostics. No fault codes, no dash lights, nothing. The driver can describe the symptoms, but now your tech has to hunt for the cause of the problem before she can
Battery maintenance: Know your warranty
What do you do when your dealer refuses to warranty batteries because their pocket electronic tester says the batteries are good?
Decisiv launches service relationship management marketplace
Decisiv, Inc., during the Technology & Maintenance Council (TMC) Annual Meeting & Transportation Technology Exhibition, launched the Decisiv Marketplace, a new resource that combines the capabilities of the SRM platform with SRM Ecosystem partner solutions and services. “The new Decisiv Marketplace will continue to build on the connectivity that is at the foundation of the
Noregon to release NextStep Repair, major update for JPRO Professional
Noregon is preparing to release NextStep Repair, an interactive resource of step-by-step repair instructions and guidance for all engine makes and models. Additionally, the company says the first major update of 2020 for its advanced in-shop diagnostic and repair solution, JPRO Professional, will soon be available. Noregon says NextStep Repair improves technician efficiency by helping
Navistar Parts introduces new Fleetrite filter line, expands aftermarket parts availability
Navistar International Corporation’s Parts business has expanded product lines and is introducing solutions to further improve parts availability. Now in its 50th year of business, Fleetrite parts, Navistar’s all-makes aftermarket truck and bus parts brand, introduces a new line of filters. Fleetrite filters are a direct replacement for OEM filters and include air, hydraulic, fuel,
Navistar adds Advanced Predictive Maintenance to International 360 service solution
Navistar International Corporation has introduced new service and connectivity initiatives in an effort to simplify the vehicle maintenance process to ensure improved uptime and reduced total cost of ownership (TCO). Navistar says its International 360 platform creates seamless communication with dealers throughout the service process, supports all-makes fleets and integrates vehicle data from more than
Michelin introduces light maintenance program for trailers
Michelin Mechanical Care, a new program that outsources scheduled light mechanical maintenance for trailers, was introduced by the company’s Services Division at TMC 2020. Michelin Mechanical Care is powered by Decisiv’s Service Relationship Management (SRM) technology. Leveraging the Michelin Commercial Service Network, the offer coordinates trailer light mechanical service needs through a network of technicians who, according
Mitchell 1 updates TruckSeries with interactive wiring diagrams
Mitchell 1 TruckSeries truck repair software was recently updated with interactive wiring diagrams that aim to increase efficiency as technicians can access component repair information directly from inside the wiring diagrams without having to initiate a secondary search. While viewing a wiring diagram, truck repair technicians can click on any component within the diagram to
Mitchell 1 introduces interactive wiring diagrams in TruckSeries software
The latest release of Mitchell 1‘s TruckSeries truck repair information software includes enhancements to the wiring diagrams that redefine electrical diagnostics with patent-pending interactive features, the company says. Mitchell 1’s interactive wiring diagrams lets techs navigate from the diagram directly to component information without a secondary lookup. Component names shown in the wiring diagrams are
Ryder’s Ft. Lauderdale service location showcases effective shop management practices
Senior Service Manager of Ryder’s Ft. Lauderdale Jonathan Muriel approaches company needs from the ground up.
